Terms of Service
Last Updated: September 26, 2025
These Terms of Service ("Terms") govern your access to and use of MailPort AI ("Service"), provided by Red Raccoon Digital ("Company," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.
2. Description of Service
MailPort AI is an AI-powered email management platform that:
- •Connects to your Gmail account via secure OAuth integration
- •Uses artificial intelligence to categorize and route incoming emails
- •Sends notifications through your configured channels (Telegram, Discord, Slack, etc.)
- •Provides analytics and insights about your email patterns
- •Offers customizable categorization rules and automation features
3. User Accounts and Registration
3.1 Account Creation
- •You must be at least 18 years old to use our Service
- •You must provide accurate and complete information during registration
- •You are responsible for maintaining the confidentiality of your account credentials
- •You must notify us immediately of any unauthorized use of your account
3.2 Account Security
- •We use Google OAuth for authentication and do not store passwords
- •You are responsible for securing your connected Gmail account
- •You must use strong, unique credentials for any notification channels
4. Acceptable Use Policy
4.1 Prohibited Activities
You agree not to:
- •Use the Service for any illegal, harmful, or unauthorized purpose
- •Attempt to gain unauthorized access to our systems or other users' accounts
- •Upload or process content that violates third-party rights or applicable laws
- •Interfere with or disrupt the Service or our servers
- •Use automated tools to access the Service except as expressly permitted
- •Reverse engineer, decompile, or attempt to extract our source code
- •Share your account credentials with third parties
4.2 Email Content Restrictions
- •You are responsible for all content processed through your Gmail account
- •We do not monitor email content but may take action on reported violations
- •You must comply with Gmail's Terms of Service and Acceptable Use Policy
- •Content that violates laws or third-party rights may result in account suspension
5. Intellectual Property
5.1 Our Intellectual Property
- •All rights in our Service, including software, algorithms, and interfaces, are owned by us
- •You may not copy, modify, distribute, or create derivative works of our Service
- •Our trademarks, service marks, and logos are our exclusive property
- •We grant you a limited, non-exclusive, non-transferable license to use our Service
5.2 User Content
- •You retain ownership of your email content and data
- •You grant us a license to process your content for providing our Service
- •You are responsible for ensuring you have rights to all content you process
6. Privacy and Data Protection
6.1 Data Collection and Use
We collect and process your data in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
6.2 Your Responsibilities
- •You must comply with applicable data protection laws
- •You are responsible for obtaining necessary consents for processing third-party data
- •You must not upload sensitive personal data without proper authorization
7. Service Availability and Support
7.1 Service Availability
- •We strive for high availability but do not guarantee uninterrupted service
- •We may perform maintenance that temporarily affects service availability
- •We reserve the right to modify or discontinue features with reasonable notice
7.2 Support
We provide support through email and our help documentation. Response times may vary based on issue complexity and priority.
8. Fees and Payment
8.1 Pricing
Our Service is currently provided free of charge during our beta period. We reserve the right to introduce fees in the future.
8.2 Future Billing
If we introduce paid plans:
- •We will provide at least 30 days notice before implementing charges
- •You can choose to continue with a free tier or upgrade to paid plans
- •All charges will be clearly communicated before billing
- •Subscriptions can be cancelled at any time
9. Disclaimers and Limitations
9.1 Service "As Is"
Our Service is provided "as is" without warranties of any kind, either express or implied.
9.2 AI Limitations
- •AI categorization is not perfect and may occasionally misclassify emails
- •You should review AI decisions before relying on them
- •We continuously improve our AI but cannot guarantee 100% accuracy
9.3 Third-Party Services
We are not responsible for the availability or performance of third-party services like Gmail, Telegram, or Discord.
10. Limitation of Liability
10.1 General Limitation
To the maximum extent permitted by law, our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10.2 Excluded Damages
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
10.3 Email Content
We are not responsible for any damages arising from email content processing, misclassification, or delivery failures.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Service or violation of these Terms.
12. Termination
12.1 Termination by You
You may terminate your account at any time through your account settings or by contacting us.
12.2 Termination by Us
We may terminate or suspend your account if you violate these Terms or engage in prohibited activities.
12.3 Effect of Termination
Upon termination:
- •Your right to use our Service ceases immediately
- •We will delete your account data in accordance with our retention policy
- •Accrued rights and obligations remain in effect
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
13.2 Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in [Location].
13.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or prominent notice on our Service.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and us regarding our Service.
17. Contact Information
For questions about these Terms, please contact us at:
MailPort AI Support
Red Raccoon Digital
Email: hello@mailport.ai
By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Effective Date: September 26, 2025
These Terms of Service comply with applicable consumer protection laws and provide clear, fair terms for our AI email management service.